Why MASTER FAMILY CLUB HOTEL 5*?
Staff
Guests frequently praised the staff for their friendliness and professionalism. Many highlighted Dede at the restaurant for his exceptional service and constant smile. The reception staff were also noted for their helpfulness and ability to make arrangements to enhance the holiday experience. "Holiday in the Master Family Club is good, staff very friendly and professional, especially Dede is always smiles and is helpful," one guest mentioned.
Entertainment
The hotel offers a variety of entertainment options that guests enjoyed. The animators were appreciated for keeping guests entertained throughout their stay. Activities like foam parties and swimming pools with slides were particularly popular among families. "The animators took care of the entertainment. Beautiful rooms amazing food," a guest noted.
Beach
The beachfront location was a highlight for many guests, offering both sandy and small stone areas. The beach was described as nice, with convenient access to drinks and lunch food. Families appreciated the beach's suitability for children, with one guest mentioning, "The beach is nice, there's sand (my daughter was happy), and there are stones, but they're small."
What Guests Loved
Friendly staff Professional service Exceptional restaurant service Variety of entertainment Beachfront location Family-friendly
Common criticisms
Repetitive food Cold food Room privacy issues Chaotic atmosphere
Rooms & Comfort


Category scores
Location

