Why MARY HOTEL ALANYA 5*?
Staff
Guests appreciated the super friendly staff who were always willing to help and support. The staff's attentiveness contributed significantly to the overall positive experience. Many guests felt welcomed and valued during their stay.
Pool Facilities
The pool facilities were highly praised, with plenty of sun loungers available by the pool and decking. Guests enjoyed the variety of activities offered, such as Zumba, gym, and aqua gym. The lively entertainment, including Turkish night, was a highlight for many visitors.
Spa Facilities
The spa facilities were described as luxurious, with a professional team providing excellent services. Guests found the spa to be a relaxing retreat during their stay. The quality of the spa treatments was a notable positive aspect of the hotel experience.
Common criticisms
Food Quality
Several guests were disappointed with the food quality, noting a lack of variety and repetitive meals. The buffet often featured the same dishes, such as grilled and stewed chicken, which became monotonous. Seafood was served infrequently and was often overcooked and dry.
Beach And Cleanliness
The beach area was criticized for being small and dirty, with cigarette butts and other debris present. Guests expected a better-maintained beachfront, which detracted from their overall experience. The cleanliness of the beach did not meet the expectations of a 5-star hotel.
Room Amenities
Some guests found the room amenities lacking, with noisy fridges disturbing their sleep. The rooms were generally clean, but certain aspects, like the fridges, needed improvement. Guests suggested that upgrading these amenities could enhance the overall comfort of the stay.
What Guests Loved
Friendly staff Excellent pool facilities Luxurious spa services
Common criticisms
Food Quality Beach And Cleanliness Room Amenities
Rooms & Comfort
Category scores
Location
