About
Hotel Saint Clair offers urban nomads a modern, inspiring stay near downtown Chicago's top attractions. Just steps from the Magnificent Mile, our 16-story boutique hotel is a unique and welcoming retreat.
Why MAGNIFICENT HOTEL 3*?
Location
Guests appreciated the hotel's prime location, just off Michigan Avenue and within walking distance of the Chicago River and Riverwalk. This central position makes it convenient for exploring downtown Chicago and accessing various restaurants and attractions. The proximity to the red line station is also a plus for those using public transportation.
Staff
The hotel staff received positive feedback for being welcoming and friendly. Guests noted that the staff was helpful, accommodating early check-ins and assisting with luggage storage. One guest mentioned, 'The staff was prompt and helpful in my experience!' which highlights their dedication to customer service.
Common criticisms
Room Condition
Several guests mentioned that the rooms were not well-maintained, with issues such as leftover trash from previous guests and non-functional safes. One guest noted, 'The room was fine except dirty cleaning material or trash from the previous guest was left behind.' These issues detracted from the overall experience.
Facilities
The hotel's facilities were criticized for being outdated and not functioning properly. Guests reported problems with the elevators, air conditioning, and internet access. One review stated, 'No Internet, No AC, noisy, elevators don’t work,' indicating a need for significant improvements.
Noise
Noise was a common complaint, with guests mentioning the constant sound of sirens and downtown noise. One guest remarked, 'Can hear sirens all night long,' which suggests that the hotel's location, while central, may not be ideal for those seeking a quiet stay.
What Guests Loved
Prime location Friendly staff Helpful with luggage Early check-in
Common criticisms
Room Condition Facilities Noise
Rooms & Comfort
Category scores
Location
