About
Nestled between the Manavgat river and Titreyengöl, Lake River Side Spa&Hotel is a gem in Side, just a stroll from the sea. Opened in 2012, it boasts 418 rooms on 25,000 m2, blending Ottoman architecture with Anatolian and Mediterranean influences. Guests enjoy spacious rooms with stunning lake and river views, surrounded by lush greenery and pine forests. The Ultra All Inclusive concept elevates service quality, ensuring guests feel at home with a focus on satisfaction.
Why LAKE & RIVER SIDE HOTEL & SPA 5*?
Facilities
Guests appreciated the variety of facilities available at the hotel, including the fun water slides and spacious poolside area. The play parks were also a hit, although some equipment needed repairs. The hotel offers a wide range of amenities, ensuring that guests have everything they need for a comfortable stay.
Staff
Most guests found the staff to be friendly and helpful, especially the bar and waiting staff who tried their best to provide good service. Reception staff were particularly praised for their efforts in helping guests with transportation issues. However, there were a few staff members who seemed less enthusiastic.
Room Comfort
The rooms were described as modern and spacious, providing a comfortable environment for families. Guests noted that the rooms were generally cleaned daily, contributing to a pleasant stay. The views from the rooms were also appreciated, adding to the overall experience.
Common criticisms
Food Quality
Many guests were disappointed with the food quality, noting that it was often cold and lacked variety. The restaurant's offerings were described as repetitive, with staples like chicken nuggets and pasta frequently appearing. Some guests opted to eat at nearby restaurants instead. "The restaurant’s food was a let down," one guest mentioned.
Entertainment
The entertainment options at the hotel were considered lacking by several guests. Daytime activities were limited, with only a few options like aqua aerobics and water polo available. Evening entertainment was also criticized for being repetitive and uninspiring. "The entertainment was usually karaoke which no one stayed for thankfully," a guest commented.
Staff Attitude
While many staff members were praised, some guests encountered rude or unhelpful staff, particularly at reception. This inconsistency in service was noted as a significant issue. One guest remarked, "The guest relations is so rude and unhelpful."
What Guests Loved
Variety of facilities Fun water slides Spacious poolside Friendly staff Modern rooms Daily cleaning Comfortable environment Great views
Common criticisms
Food Quality Entertainment Staff Attitude
Rooms & Comfort
Category scores
Location
