About
Kleopatra Royal Palm Hotel in Alanya is perfect for families, offering amenities like flat-screen TVs, air conditioning, and free Wi-Fi. Enjoy a pool, on-site restaurant, and concierge service. Close to landmarks like Suleymaniye Camii and House of Ataturk, it's a top tourist spot. For hotpot lovers, Bistro Mango is nearby. Explore ancient ruins like Syedra Castle and Hamaxia during your stay.
Why KLEOPATRA ROYAL PALM 4*?
Location
The hotel is excellently located on Cleopatra Beach, offering easy access to the beautiful shoreline. Guests appreciated being close to popular landmarks and the convenience of nearby restaurants. "The hotel is located on Cleopatra's beach, excellent location," one guest noted.
Staff
Guests generally found the staff to be friendly and accommodating, even if some did not speak English fluently. The guest relations lady was particularly praised for her kindness and attentiveness. "The guest relations lady is LOVELY!" one guest exclaimed.
Facilities
The hotel offers a variety of amenities including a pool, spa, and fitness center, which guests found convenient. The availability of a poolside bar and beachfront access were also appreciated. Families enjoyed the kid-friendly facilities, although some improvements were suggested.
Common criticisms
Food
Many guests were disappointed with the food, describing it as monotonous and tasteless. The menu was reportedly repetitive, with some guests experiencing stomach issues. "The biggest problem of this hotel is very bad and tasteless, monotonous food," one guest complained.
Cleanliness
Cleanliness was a concern for several guests, with reports of rooms not being properly cleaned. Some guests found hair and dirt in their rooms upon arrival, and cleaning services were inconsistent. "My room was mopped once in 7 days which personally I don't find enough," a guest noted.
Room Conditions
Guests reported issues with room maintenance, such as broken shower heads and inadequate bedding changes. The lack of power outlets and the need to pay for room internet were also criticized. "The shower head fell off the holder nearly hitting my wife on the head," one guest shared.
What Guests Loved
Excellent location Friendly staff Variety of amenities Beachfront access
Common criticisms
Food Cleanliness Room Conditions
Rooms & Comfort
Category scores
Location
