Why KLEOPATRA DREAMS BEACH 4*?
Staff
Guests consistently praised the friendly and helpful staff. Many noted that the staff were always smiling and eager to assist with any needs. One guest mentioned, 'The staff were very friendly, helpful and smiley.' This level of service contributed significantly to a positive experience.
Facilities
The hotel's facilities were highly appreciated by guests. The modern and well-furnished rooms stood out, providing a comfortable stay. Guests also enjoyed the variety of amenities such as the pool, spa, and fitness center, which enhanced their overall experience.
Food
The food at the hotel received positive feedback for its quality and variety. Guests found the meals to be delicious, with one guest stating, 'The food was really nice and I was impressed.' The availability of a snack bar provided additional options for those with different tastes.
Common criticisms
Health Issues
Some guests experienced health issues during their stay, which they attributed to food or water. One guest reported becoming unwell on the fourth day, which negatively impacted their holiday. This issue was a significant concern for those affected.
Sales Tactics
Guests were bothered by the persistent presence of sales representatives around the pool area. These reps attempted to sell various experiences and services, which some found invasive. One guest noted, 'The amount of reps walking around the pool trying to get you to visit their shops... became a bit invasive.'
What Guests Loved
Friendly staff Modern facilities Well-furnished rooms Delicious food Variety of amenities
Common criticisms
Health Issues Sales Tactics
Rooms & Comfort
Category scores
Location
