Why KLEOPATRA BALIK HOTEL 3*?
Location
Guests appreciated the hotel's proximity to Cleopatra Beach and a nearby Migros market, making it convenient for both beachgoers and shoppers. The location was often highlighted as a major advantage, providing easy access to local attractions. One guest mentioned, 'The location is cool, right near Cleopatra beach and a Migros market.' This makes it ideal for those looking to explore the area without needing transportation.
Staff
Some guests found the staff to be friendly and helpful, particularly highlighting individual staff members. For instance, the bar staff received praise for their service, with one guest stating, 'Some of the staff are great too like for instance the girl from the bar, Bahar.. she was very friendly and helpful, 10/10 for her!' This suggests that while not all staff interactions were positive, certain individuals stood out for their exceptional service.
Common criticisms
Room Cleanliness
Several guests reported issues with room cleanliness, including dirty rooms and insect infestations. One guest described their experience as a 'horrible experience; small dirty room with crawling insects on sheets.' Such feedback indicates a significant area for improvement in maintaining room hygiene.
Food And Drink
The all-inclusive food and drink offerings were criticized for being inadequate and inconsistent. Guests noted a lack of variety and availability, with one stating, 'All drinks are finished all the time, and I was all inclusive.' This suggests that the hotel needs to improve its food and beverage service to meet guest expectations.
Facilities
Guests were disappointed with the hotel's facilities, particularly the swimming pool, which was described as very small and suitable only for children. Additionally, the air conditioning was often reported as insufficient, contributing to uncomfortable conditions in common areas. One guest mentioned, 'Poor swimming pool, very small, for children only.' This feedback highlights the need for facility upgrades to enhance guest comfort.
What Guests Loved
Proximity to Cleopatra Beach Nearby Migros market Friendly staff Helpful bar staff
Common criticisms
Room Cleanliness Food And Drink Facilities
Rooms & Comfort
Category scores
Location
