About
Kleopatra Atlas Hotel in Alanya offers travelers a comfortable stay with amenities like a minibar, air conditioning, and free Wi-Fi. Enjoy a 24-hour front desk, sun terrace, currency exchange, pool, and complimentary breakfast. Free public parking is nearby. Located near landmarks like Hamaxia and Suleymaniye Camii, it's perfect for tourists. For dining, try Harbour bar or local seafood spots. Attractions like Alanya Kalesi and Red Tower are within walking distance. Enjoy your stay!
Why KLEOPATRA ATLAS HOTEL ADULT ONLY (16+) 4*?
Staff
Guests frequently praised the friendliness and helpfulness of the staff. Many mentioned specific staff members, such as Fatih the bartender, who maintained a positive atmosphere. The spa manager, Natalia, was also highlighted for her dedication and encouragement to use the spa facilities.
Food
The food at the hotel received high marks for its variety and quality. Guests appreciated the different selections available each day, with options catering to various dietary needs, including vegan. One guest noted, "Selection of food is incredible, as a vegan I can struggle with selection available. However, I had so much choice each day."
Location
The hotel's location is ideal for tourists, being close to popular landmarks and attractions in Alanya. Guests found it convenient for exploring the area, with many attractions within walking distance. One guest mentioned, "Great location, close to everything."
Common criticisms
Room Condition
Several guests were disappointed with the condition of the rooms, noting issues such as peeling wallpaper, squeaky beds, and malfunctioning air conditioning. One guest reported, "The condition of the rooms is far from what is shown in the pictures: wallpaper peeling off the walls, uncomfortable, squeaky beds, shower doors barely closing."
Customer Service
Some guests experienced poor customer service, particularly regarding maintenance issues. A guest recounted a situation where they had to repeatedly report a broken air conditioning unit without timely resolution. They noted, "For two days, we reported the problem to reception, each time being told 'tomorrow', 'in an hour', 'someone will come soon'. Nobody came."
Noise Levels
Noise was a concern for some guests, particularly in the evenings when loud music was played in common areas. This disturbed the peace for those looking to relax. Smoking in public areas also added to the discomfort for non-smokers.
What Guests Loved
Friendly staff Helpful staff Variety of food Quality food Ideal location Close to landmarks
Common criticisms
Room Condition Customer Service Noise Levels
Rooms & Comfort
Category scores
Location
