About
Airport transfer available, room service at an extra charge.
Why KEMER HOTEL 3*?
Location
Guests loved the hotel's stunning location with breathtaking views of the sea and mountains. The proximity to the beach and the availability of multiple pools added to the appeal. Many guests appreciated the scenic beauty and the relaxing atmosphere of the area.
Facilities
The hotel offers a wide range of facilities that cater to all ages, including a water park with exciting slides and a kids' club. Guests enjoyed the variety of pools and the private beach area. The availability of amenities like a spa, gym, and evening entertainment were also appreciated.
Service
The service at the hotel was generally praised, with staff working hard to meet guests' needs. Many guests felt welcomed and appreciated the efforts of the staff to ensure a pleasant stay. However, some guests noted that the staff could be more cheerful and attentive.
Common criticisms
Food
While the buffet offered a wide variety of dishes, some guests found the food to be bland and repetitive. There were complaints about the temperature of the food, with some dishes being served lukewarm. "The food in the main dining area was at best lukewarm," one guest noted.
Maintenance
Some guests mentioned that the hotel is starting to show signs of wear and tear. Issues like broken fixtures in the rooms and the non-functional lazy river were noted. "The hotel is looking tired and don't look too closely at some of the decor!" one guest commented.
Staff Attitude
A few guests felt that the staff could be more friendly and engaging. There were instances where guests felt ignored or not prioritized, particularly in the patisserie. "The staff in the patisserie were quite rude and didn't seem to want to help us," a guest remarked.
What Guests Loved
stunning location breathtaking views proximity to beach multiple pools water park kids' club private beach welcoming staff
Common criticisms
Food Maintenance Staff Attitude
Rooms & Comfort
Category scores
Location
