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From: Riga
After: 26 Jul 2026
For: 7 nights
Travellers: 2 Adults
KAPTAN HOTEL 4*

KAPTAN HOTEL 4*

Kaptan Hotel offers a central location in Alanya, making it a convenient choice for those looking to explore the area. However, guests have reported significant issues with room quality and service, which have affected their overall experience. The noise from nearby nightlife venues can be disruptive for light sleepers. While the hotel has potential, it may not be the best choice for those seeking a quiet and hassle-free stay. It is more suited for travelers who prioritize location and are willing to overlook some service shortcomings.

Tripadvisor
3.6 Very good (56 reviews)
KAPTAN HOTEL 4*

KAPTAN HOTEL 4*

Kaptan Hotel offers a central location in Alanya, making it a convenient choice for those looking to explore the area. However, guests have reported significant issues with room quality and service, which have affected their overall experience. The noise from nearby nightlife venues can be disruptive for light sleepers. While the hotel has potential, it may not be the best choice for those seeking a quiet and hassle-free stay. It is more suited for travelers who prioritize location and are willing to overlook some service shortcomings.

Tripadvisor
3.6 Very good (56 reviews)

At a glance

  • Rating: 3.6 Very good
  • Business, Charming

Why KAPTAN HOTEL 4*?

Location

Guests appreciated the hotel's central location in Alanya, which is convenient for exploring the area. The proximity to local attractions and nightlife was a highlight for many. One guest mentioned, "Honestly, we were looking forward to stay at Kaptan since we had such a great time a few years back." ("Honestly, we were looking forward to stay at Kaptan since we had such a great time a few years back.")

Facilities

The hotel offers a range of facilities including a pool, air conditioning, and free Wi-Fi. Guests found the pool to be a nice feature, especially during the hot weather. However, some guests noted that the pool area could be better maintained.

Common criticisms

Room Quality

Several guests were dissatisfied with the room conditions, particularly regarding the lack of promised amenities. One guest reported being given a room without a balcony despite booking one with a pool view. "The room felt extremely claustrophobic, with little air circulation," they noted. ("The room felt extremely claustrophobic, with little air circulation.")

Service

Service at the hotel received mixed reviews, with some guests experiencing slow and unhelpful staff. One guest mentioned that room service was rude and unresponsive. "You could barely muster out what you wanted before they would hit you with 'okay.' and hang up on you," they shared. ("You could barely muster out what you wanted before they would hit you with 'okay.' and hang up on you.")

Noise

The hotel's location near a nightclub and a cafe with live music was a problem for light sleepers. Guests complained about loud music playing until 3 AM, making it difficult to get a good night's sleep. "If you're a light sleeper or want a quiet night's sleep, this is not the hotel to stay at," one guest advised. ("If you're a light sleeper or want a quiet night's sleep, this is not the hotel to stay at.")

What Guests Loved

  • Central location
  • Proximity to attractions
  • Good facilities
  • Nice pool
  • Free Wi-Fi

Common criticisms

  • Room Quality
  • Service
  • Noise

Rooms & Comfort

KAPTAN HOTEL 4*
KAPTAN HOTEL 4*

Category scores

Location4.4
Sleep Quality4.1
Rooms3.6
Service3.8
Value3.9
Cleanliness4.4

Location

Learn more on Tripadvisor
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