Why KAILA CITY HOTEL 4*?
Service
Guests consistently praised the exceptional service provided by the hotel staff. Many highlighted the helpfulness and friendliness of the reception team, particularly mentioning individuals like Soner. The attentive service extended to the waiting staff and maids, who were described as amazing.
Food
The food at the hotel was frequently described as the best ever by guests. The variety and quality of the meals left a lasting impression, with many guests expressing their satisfaction and gratitude for the dining experience.
Location
The hotel's location in Alanya was appreciated for its convenience and proximity to local attractions. Guests enjoyed the beachfront access and the beautiful views from their rooms, making it an ideal spot for relaxation.
What Guests Loved
Exceptional service Helpful reception team Best ever food Variety and quality meals Convenient location Beachfront access Beautiful views
Common criticisms
Room amenities need improvement More pillows needed Additional key cards Fridge turns off
Rooms & Comfort


Category scores
Location

