Why JASMIN ELITE RESIDENCE & SPA 4*?
Staff
Guests consistently praised the staff for their friendliness and helpfulness. Many mentioned specific staff members like Mr. Happy and Guney, who made their stay memorable. The reception and bar staff were noted for their exceptional service. One guest said, "The staff were super friendly and very helpful from reception staff to bar staff and cleaning staff."
Location
The hotel's location is ideal for exploring the surrounding area. Guests appreciated its proximity to Bodrum, Gümbet, and Bitez, making it easy to explore local attractions. The beautiful views and short walk to the harbor were also highlighted. One guest mentioned, "The location is perfect — within walking distance to Bodrum, Gümbet, and Bitez."
Comfort
The rooms were described as spacious, clean, and comfortable, with high-quality amenities. Guests loved the comfortable beds and well-equipped kitchens. One guest noted, "The apartment was exceptional, the whole hotel was spotlessly clean, you could eat off the floors it was so clean."
Common criticisms
Cleanliness
Some guests experienced issues with room cleanliness, noting that their rooms were not cleaned regularly. One guest reported finding hair and dust in their room upon arrival. They expressed frustration with the cleaning schedule, saying, "The first day I entered the room it was not cleaned at all! After 6 days of not being cleaned I had to go to the reception."
Service
While most staff were praised, there were instances where service was lacking. Some guests felt that certain staff members were not attentive or friendly. One guest mentioned a breakfast staff member who was more interested in their phone than serving guests. They said, "The workers never smile…. Only the woman who steak eggs at breakfast smiles, but even she told us on the last day that she won't make us eggs until 7:45 minutes."
What Guests Loved
Friendly staff Ideal location Comfortable rooms Beautiful views Proximity to attractions
Common criticisms
Cleanliness Service
Rooms & Comfort
Category scores
Location
