About
Enjoy our open swimming pools for both adults and children. Free activities include table tennis, darts, beach volleyball, night shows, and a playground. For a fee, try water sports like banana boat and jet ski, or enjoy our computer room and a la carte restaurant. Complimentary services include sunbeds and cushions.
Why INFINITY BEACH HOTEL 4*?
Location
The hotel is situated in Payallar, which offers a peaceful environment away from the hustle and bustle of the city. Guests appreciated the proximity to the beach, making it convenient for those who enjoy seaside activities. The surrounding area provides a tranquil setting, ideal for relaxation.
Facilities
Guests enjoyed the variety of activities available, such as table tennis, darts, and beach volleyball. The open swimming pool and children's pool were highlights for families. The availability of sunbeds and cushions without charge was also appreciated by visitors.
Common criticisms
Food
Many guests were disappointed with the food quality, noting it was repetitive and lacked variety. One guest mentioned, 'We had to eat out most days; the food was really bad, same food day after day.' There were also concerns about hygiene, with reports of bread being reused from plates.
Customer Service
The customer service received negative feedback due to language barriers and unfriendly staff. A guest expressed frustration, saying, 'The customer service is very poor; they do not know a lot of English and are very unfriendly.' This lack of communication made the stay less enjoyable for many.
Room Comfort
Guests found the air conditioning in the rooms inadequate, leading to uncomfortable stays. One guest was charged extra for leaving the air conditioning on, which added to their dissatisfaction. The overall room comfort did not meet the expectations of many visitors.
What Guests Loved
Peaceful location Proximity to beach Variety of activities Family-friendly pools
Common criticisms
Food Customer Service Room Comfort
Rooms & Comfort
Category scores
Location
