About
Smartline Greenwood Resort Hotel, a four-star all-inclusive resort in Antalya/Göynük-Kemer, blends comfort with the natural beauty of the Taurus Mountains and Mediterranean Sea. Just 180m from its private sandy-pebbled beach, it's near Kemer's vibrant harbor and nightlife. The resort features 267 rooms across a main building, annex, and bungalows amidst gardens. Guests enjoy daily activities, a mini club, and amenities like a Turkish bath and fitness center. Kemer is 9 km away, Antalya city 45 km, and the airport 55 km.
Why GREENWOOD KEMER RESORT 4*?
Staff
Guests appreciated the friendly and welcoming nature of the staff, particularly mentioning Sait from the animation team. He was noted for his efforts to include everyone in the fun and make the stay special. One guest mentioned, "SAİT from the animation team has been so friendly and welcoming overall had a great time."
Entertainment
The evening entertainment was a highlight for many guests, providing enjoyable activities that enhanced their stay. The animation team's efforts were frequently praised for creating a lively atmosphere. Guests felt that the entertainment options were varied and engaging, contributing to a memorable experience.
Family-friendly
Families found the resort to be accommodating, especially for children with special needs. The staff's attentiveness to the needs of younger guests was highlighted as a positive aspect. One family noted how their child was well looked after, making their stay more enjoyable and stress-free.
Common criticisms
Language Barrier
Some guests experienced difficulties due to the lack of English-speaking staff, which affected their ability to communicate effectively. This led to misunderstandings and a feeling of inadequate service. One guest mentioned, "Unfortunately the big thing that let this hotel down is lack of English speaking staff."
Food Quality
The food received mixed reviews, with some guests finding it repetitive and not always served hot. Vegetarian options were not clearly labeled, causing confusion for guests with dietary restrictions. One guest expressed disappointment with the ala carte service, noting that it was not explained properly.
Beach Experience
The beach area was criticized for being overcrowded, with sunbeds packed too closely together. This made it uncomfortable for guests to relax and enjoy the seaside. The proximity of the sunbeds detracted from the overall beach experience, leading some guests to seek alternative relaxation spots.
What Guests Loved
Friendly staff Welcoming atmosphere Engaging entertainment Family-friendly Attentive to children
Common criticisms
Language Barrier Food Quality Beach Experience
Rooms & Comfort
Category scores
Location
