About
Your cozy retreat in the heart of Alanya.
Why GRAND ZAMAN BEACH HOTEL 4*?
Cleanliness
Guests consistently praised the cleanliness of the hotel. Many noted that even the public bathrooms were spotless and well-maintained. The rooms were described as nice and clean, contributing to a comfortable stay. One guest mentioned, "Everything is so clean!!! Even the public bathrooms and they have there air conditioning also."
Food
The food at the hotel received high marks from guests. The open kitchen concept allowed guests to see how their meals were prepared, which was appreciated. Many guests highlighted the quality and variety of the food, with one stating, "Food is on top! Outside is open kitchen so you can see how the food is made."
Staff
The staff at the hotel were frequently commended for their dedication and efficiency. Guests appreciated the quick check-in process and the attentive service in the restaurant. One guest noted the speed at which plates were cleared, saying, "The staff is really dedicated to their job and constantly clears away dirty plates."
Common criticisms
Music
A common complaint among guests was the loud music played on the terrace. Many found it difficult to relax due to the volume, and some even left the area because of it. One guest mentioned, "Bad music and much too loud on the terrace. People are even going away because of the loud music!"
Beach
Some guests were disappointed with the beach experience, particularly with the reservation of sunbeds. Despite signs indicating no booking, the front row was often covered with blankets, and guests were unable to move them. One guest expressed frustration, saying, "There is said no booking sunbeds. But always the from row is covered with blankets and they doesn’t even bother to come but you cant move the towels."
Age-appropriate Entertainment
The entertainment, particularly the music, was not suitable for the average age of the guests. Many guests were older and found the techno music too loud and not relaxing. One guest commented, "Average age in this hotel are 60, but the music is tecno, youth music and very loud."
What Guests Loved
Spotless cleanliness High-quality food Open kitchen concept Efficient staff Quick check-in Attentive service
Common criticisms
Music Beach Age-appropriate Entertainment
Rooms & Comfort
Category scores
Location
