About
Why GRAND HOTEL DERIN 4*?
Location
Guests appreciated the hotel's proximity to the beach, despite the busy road and cemetery that must be crossed to reach it. The mountain view from the hotel was also noted as a positive aspect. However, the location is quiet and away from bustling nightlife, which some guests found peaceful.
Facilities
The hotel offers a variety of facilities including a pool, restaurant, and bar/lounge. Guests enjoyed the availability of a children's playground and evening entertainment. The presence of a spa and sun deck added to the relaxation options available.
Comfort
The rooms are equipped with air conditioning, although some guests reported issues with its functionality. The presence of private bathrooms and satellite TV added to the comfort of the stay. Despite some maintenance issues, the overall room setup was appreciated by some guests.
Common criticisms
Cleanliness
Several guests reported issues with cleanliness, particularly in the bathrooms. One guest mentioned, 'The bathroom had a ring inside the bath with crusty soap markings on the bath panel from lots of overspilling soap showers' (The bathroom had a ring inside the bath with crusty soap markings on the bath panel from lots of overspilling soap showers). This indicates a need for better cleaning practices.
Staff
The staff were described as looking fed up and uninterested in providing service. A guest noted, 'The receptionist could hardly speak any English, no food was available except a bowl of soup' (The receptionist could hardly speak any English, no food was available except a bowl of soup). This suggests a lack of training and motivation among the staff.
Location
The location was criticized for being isolated with limited dining and entertainment options. One guest described it as 'an area without many eating establishments, absolutely completely empty of entertainment' (an area without many eating establishments, absolutely completely empty of entertainment). This may not suit guests looking for vibrant surroundings.
What Guests Loved
Proximity to beach Mountain view Variety of facilities Children's playground Evening entertainment Private bathrooms Satellite TV
Common criticisms
Cleanliness Staff Location
Rooms & Comfort
Category scores
Location
