Why GRAND BAHAMA BEACH 3*?
Location
The hotel is situated in a convenient area with lovely restaurants nearby. Guests appreciated the proximity to the center of Alanya, which they found beautiful despite their negative hotel experience. The location offers easy access to local attractions and dining options.
Common criticisms
Cleanliness
Guests frequently reported issues with cleanliness, such as dirty floors and stained sheets that were not changed regularly. One guest mentioned, "Walking into the room we were greeted to a lovely blood stained mattress, rusty appliances and a balcony door which the key was snapped inside." ("Walking into the room we were greeted to a lovely blood stained mattress, rusty appliances and a balcony door which the key was snapped inside.")
Food And Beverages
The food quality was a major concern, with reports of inedible meals and food that made guests ill. One guest noted, "The food is inedible it is left out all day then re used the next day." ("The food is inedible it is left out all day then re used the next day.") Drinks were also limited, with only a few spirits available and no cocktails despite advertisements.
Staff
The staff received negative feedback for their unprofessional behavior, including laughing at guests' concerns and harassment. One guest recounted an incident where a staff member laughed at their safety concerns regarding a child and a broken balcony door.
What Guests Loved
Convenient location Lovely restaurants nearby Proximity to Alanya center
Common criticisms
Cleanliness Food And Beverages Staff
Rooms & Comfort
Category scores
Location
