About
Located in central Palermo near historic sites, this elegant hotel offers 30 rooms and 3 suites with modern amenities. Enjoy breakfast on a panoramic terrace with views of Palazzo Steri. The ground floor wellness club features a sauna, steam bath, hydro massage pool, and beauty treatments. A meeting room for 25 and nearby secure parking are available.
Why FELICE HOTEL 3*?
Location
Guests loved the hotel's central location in Palermo, which is within walking distance of major attractions like Quattro Canti and Pretoria Fountain. The proximity to local markets and restaurants makes it convenient for exploring the city. One guest noted, 'The location also could not be more perfect to hit the markets and streets in the daytime, and eat good food into the night.'
Staff
The staff at the hotel are frequently praised for their friendliness and helpfulness. Guests appreciated the attentive service, with one mentioning, 'The staff are the most attentive and kindest people, no ask was a problem.' The restaurant staff, in particular, were highlighted for their knowledge and willingness to engage with guests.
Breakfast
The breakfast offered at the hotel is highly regarded, with guests enjoying the variety and quality of the food. Freshly made cakes, bacon, and eggs were particularly appreciated. A guest mentioned, 'The breakfast was EXCELLENT (lots of choice, freshly made cakes and bacon/eggs).' The rooftop setting adds to the experience, providing a relaxed atmosphere with a view.
Common criticisms
Spa Services
Some guests experienced difficulties with the spa services, feeling unwelcome or unable to get the information they needed. One guest expressed disappointment, saying, 'I wanted to book the well-being centre and I wasn’t made to feel welcome.' This suggests a need for better communication and service in the spa area.
Shower Facilities
A few guests noted issues with the shower facilities, such as low water pressure and leaking. One guest mentioned, 'The shower water pressure wasn’t great and it seemed to leak on the floor.' These issues detracted from the overall comfort of the stay.
Bar Prices
The prices at the hotel bar were considered high by some guests. One review noted that the drinks were 'quite expensive,' which may be a consideration for budget-conscious travelers. This feedback suggests that the hotel could review its pricing strategy to better meet guest expectations.
What Guests Loved
Central location Friendly staff Excellent breakfast Proximity to attractions
Common criticisms
Spa Services Shower Facilities Bar Prices
Rooms & Comfort
Category scores
Location
