About
Experience NYC's charm at New York Marriott Marquis in Times Square. Enjoy The View, the city's only revolving rooftop restaurant, now with a fresh look. Surrounded by Broadway lights and attractions, our Midtown hotel offers bold flavors, spacious rooms, and stunning views. Host events in our 100,000 sq ft venues with advanced tech. Whether for corporate events or special occasions, we bring your vision to life. Discover style, comfort, and convenience at the heart of Times Square.
Why EXTERNAL HOTEL SIDE Special Cat.?
Location
Guests loved the hotel's prime location in the heart of Times Square, making it easy to access Broadway shows, museums, and other attractions. The convenience of being able to walk to many destinations was frequently mentioned. One guest noted, "The hotel is in a premium location and easy to get everywhere by foot, subway or taxi."
Room Quality
The rooms are praised for their spaciousness and cleanliness, which is a rarity in New York City. Guests appreciated the quietness of the rooms despite the central location. A guest mentioned, "It was a very large room (not merely by NYC standards) with two beds, and it was set back a bit from the nearest street. Best of all, it was a VERY QUIET room."
Staff
The staff at the hotel received high marks for their friendliness and helpfulness. Guests appreciated the efficient check-in process and the warm greetings from housekeeping staff. One guest highlighted, "All of the staff are friendly and helpful. The check in staff were fast and friendly and were very flexible with us arriving at different times."
Common criticisms
Breakfast Experience
Some guests had negative experiences with the breakfast service, citing rude staff and poor management. One guest recounted, "Was rudely barred as a Titanium member staying about 80 times annually with Marriott Group, at the breakfast lounge by Michael."
Elevator System
While the elevator system is efficient, some guests found it confusing and stressful due to the hotel's size and busyness. One guest mentioned, "Riding the glass elevator was an experience - whisking you up 45 floors is not for the faint of heart."
Busy Atmosphere
The hotel's large size and constant activity can be overwhelming for some guests, especially those seeking a more relaxed stay. A guest noted, "This is an enormous and very busy hotel and conference center. Service was decent, given the volume of guests."
What Guests Loved
Prime location Spacious rooms Cleanliness Quiet rooms Friendly staff Efficient check-in
Common criticisms
Breakfast Experience Elevator System Busy Atmosphere
Rooms & Comfort
Category scores
Location
