Why DIONISUS HOTEL 4*?
Location
The hotel is situated in Kadriye, a location that some guests found convenient for exploring the surrounding area. Despite the issues within the hotel, the proximity to local attractions was appreciated by a few visitors. However, the immediate surroundings were noted to be under construction, which could be disruptive.
Common criticisms
Cleanliness
Many guests reported severe cleanliness issues throughout the hotel. Rooms were described as filthy, with mold, pubic hair, and ants present. Public areas like the pool and dining spaces were also noted for being unclean, with flies and wasps being a common sight. One guest mentioned, 'Our room wasn't cleaned once in the 5 nights we stayed.'
Facilities
The facilities were frequently criticized for being poorly maintained and unsafe. Guests reported broken safety railings at the pool, non-functional fridges, and loose balcony rails. The pool was described as 'bright green,' indicating a lack of proper maintenance. One guest noted, 'The pool had nails sticking out of its safety railings.'
Food And Beverage
The food quality was a major disappointment for many guests, with reports of cold, recycled meals and a lack of variety. The all-inclusive promise was not met, as the bar ran out of spirits early, and drinks were served in dirty glasses. A guest stated, 'The food was served cold and any lunch items left over got left out and served at dinnertime.'
Staff
The staff were often described as rude and unhelpful, with a lack of English communication skills. Guests felt unwelcome, and some mentioned that staff would stare at them without offering assistance. One guest recounted, 'The staff refused to speak English and would stand and stare at us when sat at a table having a drink.'
What Guests Loved
Convenient location Proximity to attractions
Common criticisms
Cleanliness Facilities Food And Beverage Staff
Rooms & Comfort
Category scores
Location
