About
Discover Diamond Premium Hotel & Spa, a family-friendly haven in Side. Enjoy air-conditioned rooms with minibars and free Wi-Fi. Relax by the pool and savor complimentary breakfast. Free parking is available for guests. Explore nearby attractions like the Temple of Apollo and Side Antik Kenti. We look forward to welcoming you.
Why DIAMOND PREMIUM HOTEL & SPA 5*?
Facilities
Guests appreciated the wide range of facilities available at the hotel, including a small aquapark and multiple pools. The beachfront area was particularly praised for its ample sunbeds and availability of food and drinks. The hotel also offers free Wi-Fi that works even on the beach, which many guests found convenient.
Food
The food at the hotel received positive feedback for its freshness and variety. Guests enjoyed the availability of branded drinks, alcohol, and ice creams, which added to their dining experience. One guest mentioned, 'Food is fresh and tasty, with branded drinks, alcohol, and ice creams, which is a nice surprise.'
Accessibility
The hotel is noted for being family-friendly and accessible for guests with mobility needs. Special wheelchairs are available for beach access, and there are kids' pools both by the hotel and the beach. This makes it a suitable choice for families with small children and guests requiring additional assistance.
Common criticisms
Location
Some guests found the hotel's location to be inconvenient, as it is situated in a remote area with no nearby shops. One guest noted, 'It is in the middle of nowhere so there are no shops to walk to but there are a few in the hotel.' This isolation may not suit those looking for easy access to local attractions.
Pool
The main pool was frequently described as overcrowded, which detracted from the overall experience for some guests. Despite the hotel's size, the pool area did not seem to accommodate the number of guests effectively. A guest mentioned, 'The main pool is way too crowded for the number of guests.'
Staff
While some guests found the staff to be friendly and helpful, others reported instances of rudeness. This inconsistency in service quality was noted by guests who expected a higher standard from a five-star hotel. One guest commented, 'Staff are rude, food is good though plenty of choice.'
What Guests Loved
Wide range of facilities Small aquapark Multiple pools Ample sunbeds Fresh and varied food Branded drinks Family-friendly Accessible for mobility needs
Common criticisms
Location Pool Staff
Rooms & Comfort
Category scores
Location
