About
Discover our riverfront hotel with spacious rooms, luxurious bedding, and premium amenities for a relaxing stay. Enjoy creative spaces for meetings, inspiring restaurants, and bars that redefine hotel dining. Located in an art-driven city, our venues feature unique textures and eclectic decor. Maintain your wellness routine in our new Fitness Centre with TechnoGym equipment or unwind in our rooftop pool, a private oasis at the hotel's heart.

Why CROWNE PLAZA HOTEL 5*?
Location
Guests loved the hotel's prime location right on the riverfront, offering easy access to the Crown Casino and South Wharf. The proximity to a tram stop and the free CBD area made exploring Melbourne convenient. Many guests appreciated the scenic views from their rooms, enhancing their overall experience.
Staff
The staff at Crowne Plaza Melbourne received high praise for their exceptional service. Guests highlighted the friendly and helpful nature of the reception and concierge teams. One guest mentioned, 'A very good and well positioned Hotel, but what lifted it were the Staff, particularly Helen on the Reception desk, who I remain grateful to for mending my Blazer.'
Breakfast
The breakfast buffet was a highlight for many guests, offering a wide variety of options to suit every taste. Despite being busy, the quality remained high, and the staff were accommodating. One guest noted, 'Breakfast was amazing would definitely recommend.'
Common criticisms
Facilities
While the facilities were generally praised, some guests noted room for improvement. The coffee/tea station was mentioned as needing a redesign to prevent accidents. Additionally, some guests found the thermostats on the showers to be overly sensitive, which could be inconvenient.
Room Storage
A few guests felt that the rooms could benefit from more storage space, especially for longer stays. This was particularly noted by those staying for events like the British and Irish Lions Tour. Despite the spaciousness of the rooms, additional storage would enhance comfort for extended visits.
What Guests Loved
Prime riverfront location Easy access to attractions Exceptional staff service Friendly reception team High-quality breakfast buffet Variety of breakfast options
Common criticisms
Facilities Room Storage
Rooms & Comfort


Category scores
Location

