Why CLEOPATRA GOLDEN BEACH HOTEL 4*?
Staff
Guests appreciated the friendly and hardworking staff at the hotel. Many noted that the staff went out of their way to ensure a pleasant stay. The manager was particularly praised for being helpful and attentive to guests' needs. "The staff was very friendly and hardworking," one guest mentioned.
Food
The food at the hotel was described as delicious and plentiful by several guests. The variety and quality of the meals were appreciated, especially the breakfast buffet. Guests enjoyed the range of options available, which catered to different tastes.
Common criticisms
Food Safety
Several guests raised concerns about food safety and hygiene standards at the hotel. There were reports of food being reused over several days, leading to health issues for some guests. One guest mentioned, "A hotel where food poisons people, literally," highlighting the severity of the issue. This led some guests to avoid eating at the hotel altogether, opting for nearby restaurants instead.
Room Conditions
Some guests felt that the rooms could be better maintained. Issues such as cleanliness and outdated facilities were mentioned. While the rooms were generally comfortable, improvements in maintenance and updates to the decor were suggested.
What Guests Loved
Friendly staff Hardworking staff Helpful manager Delicious food Plentiful meals Variety of options Quality breakfast buffet
Common criticisms
Food Safety Room Conditions
Rooms & Comfort
Category scores
Location
