About
Bone Club Hotel SVS in Alanya offers travelers great amenities like free internet, air-conditioned rooms, and a fridge. Enjoy the pool, on-site restaurant, and free parking. Nearby, visit King Neptune Beach for BBQ and explore the Red Tower military museum. Enjoy your stay!
Why BIENO CLUB HOTEL SVS 4*?
Location
Guests appreciated the hotel's location, which is conveniently close to local attractions and the beach. The proximity to Alanya's popular spots like King Neptune Beach and Red Tower was a highlight for many. "The location was good," one guest noted, emphasizing the ease of access to nearby sites. This makes it a suitable choice for those looking to explore the area.
Staff
Some guests found the staff to be friendly and accommodating, particularly highlighting individuals like Mert who made their stay enjoyable. "The staff were lovely, Mert in particular kept me smiling all day," one guest remarked. This personal touch was appreciated by those who experienced it.
Common criticisms
Food
The food quality was a major point of contention among guests. Many found the selection boring and often cold, with limited options that did not meet expectations. "The food was very below par - boring selection, often served cold and unappetising," one guest commented. This led some to choose dining outside the hotel despite the additional cost.
Room Quality
Several guests were disappointed with the room conditions, noting discrepancies between the advertised photos and reality. Rooms were described as basic and sometimes in poor condition, which did not match their expectations. One guest mentioned, "Arrived and was shocked to see that it was the opposite of what it looks like in photos."
Service
Service was another area where guests felt let down, with reports of unfriendly and unhelpful staff. Some guests felt that the staff were uninterested in their roles, which affected the overall experience. "Rude arrogant condescending," was how one guest described their interaction with the staff.
What Guests Loved
Convenient location Close to attractions Friendly staff Mert's hospitality
Common criticisms
Food Room Quality Service
Rooms & Comfort
Category scores
Location
