Why BELPOINT BEACH HOTEL 4*?
Pool
The pool was one of the few highlights of the hotel. Guests appreciated its cleanliness and the refreshing cold water, which was well-maintained. Despite the overall negative experience, the pool area provided a pleasant view of the mountains. "On the plus side, the pool was clean, cold, and looked after," one guest noted.
Location
The hotel is located in Beldibi, which offers a scenic view of the surrounding mountains. This natural beauty was one of the few redeeming features mentioned by guests. The location itself is convenient for those looking to explore the local area.
Common criticisms
Cleanliness
Cleanliness was a major issue throughout the hotel, with many guests reporting dirty rooms and common areas. One guest found a cup full of cigarettes on their balcony and a used makeup wipe on the bathroom floor. "The whole building was tired and dirty looking inside," another guest remarked.
Food And Drink
The food quality was consistently criticized, with guests describing it as poorly handled and unappetizing. Many mentioned that leftovers were reused, and the limited selection was often cold. Drinks were also problematic, with frequent shortages and poor quality. "The food, it’s not food, it’s slop," a guest commented.
Service
Service was often described as inadequate, with staff appearing rude or overwhelmed. Guests had to repeatedly ask for basic amenities like toilet paper and clean towels. "You have to keep asking for toilet roll," one guest noted, highlighting the lack of proactive service.
What Guests Loved
Clean pool Scenic mountain view Convenient location
Common criticisms
Cleanliness Food And Drink Service
Rooms & Comfort
Category scores
Location
