About
Discover why Batihan Beach Resort & Spa is a top choice in Kusadasi. It blends value, comfort, and convenience in a family-friendly setting with amenities like free internet, flat-screen TVs, air conditioning, and minibars. Enjoy room service, concierge, a pool, and on-site dining. Free parking is available. Close to Kadikalesi Anaia Excavations and Coconut Beach Cafe&Bar, and near Gazi Begendi Park. Experience the best of Kusadasi at Batihan Beach Resort & Spa.
Why BATIHAN BEACH RESORT & SPA 4*?
Food
Guests consistently praised the quality and variety of the food offered at the hotel. The chefs impressed visitors with delicious traditional dishes, creating a memorable dining experience. One guest mentioned, "The chefs wowed us with delicious traditional food – Oktoberfest-style!" ("The chefs wowed us with delicious traditional food – Oktoberfest-style!") This culinary excellence is a highlight for many staying at the resort.
Staff
The staff at Batihan Beach Resort & Spa are frequently commended for their friendliness and helpfulness. Merve, in particular, was noted for making excursions unforgettable with her warm smile and personalized approach. The animation team also contributed to the positive atmosphere, bringing fun to each day.
Spa
The spa facilities received high praise from guests, who appreciated the relaxing atmosphere created by the staff. Nia and Samira were specifically mentioned for their excellent service, enhancing the overall spa experience. This aspect of the hotel is a major draw for those seeking relaxation.
Common criticisms
Noise
A significant concern for guests was the loud music played throughout the day, which some found disruptive. One guest expressed frustration, saying, "All day long very loud thumthumthum banging 'music' going on. No area to escape as the loud speakers are tuned to MAX!!!" ("All day long very loud thumthumthum banging 'music' going on. No area to escape as the loud speakers are tuned to MAX!!!") This issue particularly affected older guests seeking a peaceful environment.
Customer Service
Some guests felt that the customer service did not meet their expectations, particularly regarding noise complaints. One review highlighted a dismissive response from the DJ when asked to lower the volume. This lack of consideration for guest comfort was noted as a potential area for improvement.
What Guests Loved
Excellent food quality Friendly staff Memorable dining experience Relaxing spa atmosphere Traditional dishes Helpful staff Unforgettable excursions Excellent spa service
Common criticisms
Noise Customer Service
Rooms & Comfort
Category scores
Location
