About
Avena Resort & Spa Hotel is a trendy choice in Alanya, close to Syedra Castle and the harbor. Rooms feature flat-screen TVs, air conditioning, and minibars, with free internet access. Enjoy concierge services, room service, a pool, and complimentary breakfast. Free parking is available. Nearby, find Mediterranean dining at Kale Panorama, Olivia Gourmet, and Seasons Restaurant. Don't miss the Red Tower during your stay. The staff looks forward to welcoming you.
Why AVENA RESORT & SPA HOTEL 4*?
Cleanliness
Guests consistently praised the cleanliness of the hotel, noting that rooms were spotless and well-maintained. Many appreciated the attention to detail from the housekeeping staff, who were described as friendly and accommodating. One guest mentioned, "The hotel is clean and tidy, with spacious rooms."
Staff
The staff at Avena Resort & Spa Hotel received high marks for their friendliness and helpfulness. Guests felt welcomed and appreciated the personal attention from staff members like Lorena, who was frequently mentioned for her exceptional service. A guest noted, "Lorena made us feel so welcomed, she came and talked to us every day to check that we are doing okay."
Location
The hotel's location was highlighted as a major advantage, being close to popular landmarks and offering easy access to Alanya town. Guests found it convenient for exploring the area and appreciated the nearby dining options. One review stated, "The location is good, a small hop from Alanya town but easy to reach in a cab."
Common criticisms
Entertainment
The entertainment program received mixed reviews, with some guests finding it lacking in quality and variety. One guest described it as the worst they had seen in 39 years of traveling, citing inappropriate activities and a lack of engaging options. The evening events were often criticized for being repetitive and not family-friendly.
Food And Drink
While some guests enjoyed the food, others found it inconsistent, with meals often served lukewarm. Desserts, in particular, were criticized for their limited variety and poor quality. A guest mentioned, "Food was hit and miss, some food was good but desserts were horrible."
Facilities
Guests noted issues with the availability of sun loungers, which were often reserved early in the morning despite hotel policies. This led to frustration, as some guests were unable to find available loungers during their stay. One review highlighted, "All sun beds taken really early, they are all reserved by towels."
What Guests Loved
Spotless rooms Friendly staff Convenient location
Common criticisms
Entertainment Food And Drink Facilities
Rooms & Comfort
Category scores
Location
