About
Discover comfort at Asrin Beach Hotel, your Alanya retreat. Enjoy air-conditioned rooms with a minibar and fridge, plus free internet. The hotel offers a 24-hour front desk, currency exchange, and luggage storage. Relax by the pool or enjoy a complimentary breakfast. Free parking is available. Explore local Chinese cuisine at nearby restaurants like China Royal, and visit the nearby Alara Kalesi castle. Asrin Beach Hotel ensures a relaxing and enjoyable stay in Alanya.
Why ASRIN BEACH HOTEL 4*?
Location
Guests appreciated the hotel's convenient location in Alanya, with easy access to a private beach through an underpass. The proximity to local attractions like Alara Kalesi and nearby restaurants such as China Royal Restaurant added to the appeal. Many found the beach area clean and well-maintained, enhancing their overall experience.
Staff
The staff at Asrin Beach Hotel received mixed reviews, but many guests found them to be friendly and helpful. Some staff members went out of their way to make guests feel welcome, such as the man who made fresh bread when it was unavailable. However, there were instances of unprofessional behavior, which affected some guests' experiences.
Cleanliness
The hotel was generally praised for its cleanliness, with many guests noting that the rooms and common areas were well-maintained. The beach and pool areas were also kept tidy, contributing to a pleasant stay. Regular cleaning of facilities like the beach toilets was appreciated by visitors.
Common criticisms
Food
The food at the hotel was a major point of criticism, with many guests finding it repetitive and lacking in variety. One guest mentioned that the menu did not change throughout their stay, leading them to seek meals at nearby restaurants. Another guest described the food as 'absolutely abysmal,' indicating a need for improvement in this area.
Customer Service
Some guests experienced poor customer service, particularly at the reception. One guest recounted a distressing encounter with a staff member who was rude and unhelpful regarding a TV issue. This incident left a negative impression and made the guest feel unwelcome.
Safety
Concerns were raised about safety measures at the hotel, particularly regarding fire safety. A guest mentioned that fire escapes were padlocked, and there were no fire alarms, which was alarming during an actual fire incident. This lack of safety protocols was a significant issue for some visitors.
What Guests Loved
Convenient location Easy beach access Proximity to attractions Friendly staff Helpful staff Clean rooms Well-maintained areas Tidy beach and pool
Common criticisms
Food Customer Service Safety
Rooms & Comfort
Category scores
Location
