About
Aria Claros Beach&Spa Resort is near the ancient city of Claros, one of the 12 Ionian cities in the Aegean. Spanning 93 acres, our resort boasts a stunning hillside location overlooking the sea. All rooms and main areas were fully renovated in April 2016.
Why ARIA CLAROS BEACH & SPA RESORT 5*?
Location And Views
Guests were consistently impressed by the resort's stunning location and breathtaking views. The resort is situated on a hillside that offers panoramic vistas of the sea, making it a picturesque setting for a relaxing vacation. One guest noted, "Super Strandhotel in bester Lage am Meer", highlighting the prime beachfront location. The private beach was also a highlight, providing a serene and beautiful environment for guests to enjoy.
Friendly Staff
The staff at Aria Claros Beach & Spa Resort received high praise for their friendliness and helpfulness. Guests appreciated the warm welcome and attentive service provided by the team, which contributed to a pleasant stay. A guest mentioned being shown to their room by a "lovely porter", underscoring the personal touch and hospitality extended by the staff. This level of service was a standout feature for many visitors.
Spa And Entertainment
The resort's spa and entertainment options were well-received by guests, adding to the overall enjoyment of their stay. The spa facilities were described as top-notch, providing a relaxing escape for those looking to unwind. Guests also enjoyed the variety of shows and entertainment provided, which added an element of fun and excitement to their vacation. One review highlighted the "great shows" and "Top Spa Bereich", emphasizing the quality and appeal of these amenities.
Common criticisms
Cleanliness And Maintenance Issues
Several guests expressed dissatisfaction with the cleanliness and maintenance of the resort. Issues such as the smell of sewerage, ants in the rooms, and minimal cleaning were noted, detracting from the overall experience. One guest, who identified as a housekeeping manager, pointed out that the cleanliness was not up to the expected standard, mentioning "the room and outside of the block smelt of sewerage". These concerns suggest a need for improved housekeeping protocols.
Food And Beverage Quality
The quality of food and beverages at the resort was a significant concern for many guests. Some reported falling ill after consuming meals, with symptoms such as diarrhea and vomiting, which they attributed to the food. The drinks were also criticized, with one guest describing the spirits as tasting "like petrol". These issues highlight a need for better quality control in the resort's dining services to ensure guest safety and satisfaction.
Room Conditions
Guests frequently mentioned that the rooms were outdated and in need of refurbishment. Problems such as broken fixtures, mold, and cracked tiles were common complaints. One review noted that the "toilet seat was half hanging off and the lamp shade one side of the bed was hanging off", illustrating the extent of the maintenance issues. These conditions detracted from the comfort and overall experience of staying at the resort.
What Guests Loved
Stunning location Breathtaking views Friendly staff Top-notch spa Great entertainment
Common criticisms
Cleanliness And Maintenance Issues Food And Beverage Quality Room Conditions
Rooms & Comfort
Category scores
Location
