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From: Riga
After: 25 Jul 2026
For: 7 nights
Travellers: 2 Adults
ARSI ENFI CITY BEACH 4*

ARSI ENFI CITY BEACH 4*

Overall, the hotel has a convenient location and a range of facilities, but struggles with room quality and service. Guests frequently mentioned issues with cleanliness and the small size of rooms. The food quality was another area of concern, with many opting to eat elsewhere. This hotel may suit those who prioritize location and amenities over room comfort and service quality. Travelers seeking a seamless experience might want to consider other options.

Tripadvisor
2.9 Good (344 reviews)
ARSI ENFI CITY BEACH 4*

ARSI ENFI CITY BEACH 4*

Overall, the hotel has a convenient location and a range of facilities, but struggles with room quality and service. Guests frequently mentioned issues with cleanliness and the small size of rooms. The food quality was another area of concern, with many opting to eat elsewhere. This hotel may suit those who prioritize location and amenities over room comfort and service quality. Travelers seeking a seamless experience might want to consider other options.

Tripadvisor
2.9 Good (344 reviews)

At a glance

  • Rating: 2.9 Good
  • City View, Great View

About

Opened in 2018, this hotel has 132 rooms for 300 guests. It's on the East Coast, just a 5-minute walk from the center. Many rooms offer stunning views of Alanya Castle, City Walls, Red Tower, Dockyard, and Alanya Harbour.

ARSI ENFI CITY BEACH 4*

Why ARSI ENFI CITY BEACH 4*?

Location

Guests appreciated the hotel's proximity to the city center, making it convenient for exploring Alanya. The location offers easy access to local attractions such as Alanya Castle and the Red Tower. Many rooms provide stunning views of the surrounding landmarks, enhancing the overall experience. The beachfront setting is also a highlight for those looking to enjoy the sea.

Facilities

The hotel offers a range of facilities including a pool, spa, and beachfront access. Guests enjoyed the availability of multilingual staff and the variety of amenities such as a sauna and massage services. The presence of a kids' pool and family rooms makes it suitable for families. The free WiFi and airport transportation add to the convenience for travelers.

Common criticisms

Room Quality

Many guests found the rooms to be small and uncomfortable, with some reporting a persistent smell of dampness. The cleanliness of the rooms was frequently criticized, with dirt and poor maintenance being common issues. One guest noted, "Room smelled of damp, dirty and extremely small." ("Room smelled of damp, dirty and extremely small.")

Customer Service

The staff's lack of helpfulness and poor communication were major concerns for guests. Many felt that the staff did not address issues promptly and were unresponsive to complaints. A guest mentioned, "The staff wasn’t helpful at all kept saying come back tomorrow." ("The staff wasn’t helpful at all kept saying come back tomorrow.")

Food Quality

Guests were disappointed with the food quality, describing it as basic and unappetizing. The limited selection and poor taste led many to seek meals elsewhere. One review stated, "The food you will not even eat it." ("The food you will not even eat it.")

What Guests Loved

  • Convenient location
  • Proximity to city center
  • Access to attractions
  • Range of facilities
  • Pool and spa
  • Beachfront access
  • Multilingual staff

Common criticisms

  • Room Quality
  • Customer Service
  • Food Quality

Rooms & Comfort

ARSI ENFI CITY BEACH 4*
ARSI ENFI CITY BEACH 4*

Category scores

Location3.9
Sleep Quality2.5
Rooms3.0
Service3.0
Value2.8
Cleanliness2.9

Location

Learn more on Tripadvisor
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