Why ARSI BLUE BEACH 4*?
Staff
Guests appreciated the friendliness and helpfulness of the staff, especially the animation team. They were noted for their welcoming attitude and willingness to assist with any issues. One guest mentioned, "All the staff are so friendly and welcoming, any problem they were more than happy to help with!" ("All the staff are so friendly and welcoming, any problem they were more than happy to help with!")
Common criticisms
Cleanliness
Many guests were dissatisfied with the cleanliness of the hotel. Rooms were reported as dirty upon arrival, with issues like broken beds and no windows. One guest stated, "The place was very dirty despite multiple complaints." ("The place was very dirty despite multiple complaints.")
Service
The service received numerous complaints, with guests describing it as disgraceful and rude. Reception staff were particularly criticized for their lack of manners and unhelpfulness. A guest noted, "The service was disgraceful, the people were rude." ("The service was disgraceful, the people were rude.")
Food
The quality of food was a common issue, with reports of it being cold and causing stomach problems. Guests were not satisfied with the dining experience, which impacted their overall stay. One guest mentioned, "Food cold and gave us all bad belly's." ("Food cold and gave us all bad belly's.")
What Guests Loved
Friendly staff Helpful animation team
Common criticisms
Cleanliness Service Food
Rooms & Comfort
Category scores
Location
