Why AROMA BUTIK HOTEL 3*?
Location
The hotel is surrounded by a lot of greenery, providing a pleasant natural environment. Guests appreciated the presence of cats roaming around the property, adding a charming touch to the stay. The proximity to the sea is a plus, although the beach itself is rundown. The natural beauty of the sea was noted positively by several guests.
Common criticisms
Staff
Many guests found the staff to be unhelpful and lacking in English proficiency. One guest mentioned that the only staff member who spoke English was incredibly rude. Complaints were often dismissed, leaving guests feeling frustrated and unsupported.
Room Quality
Rooms were often described as small and lacking basic amenities like hot water and internet. One guest was initially given a 'box room' with no hot water, and even after changing rooms, the issues persisted. The unpleasant smell in the bathrooms was a common complaint among visitors.
Food And Dining
The food quality was heavily criticized, with meals described as barely edible. Guests reported that the buffet consisted of unappetizing options like hotdog stew and overcooked cauliflower. Breakfast offerings were particularly disappointing, lacking basic items like butter and eggs.
Facilities
The hotel's facilities did not meet guest expectations, with issues such as loud music playing until midnight. The beach nearby was described as rundown, with broken plastic chairs. Access to basic necessities like bottled water required crossing a busy motorway, which was inconvenient and dangerous.
What Guests Loved
Natural environment Charming cats Proximity to sea
Common criticisms
Staff Room Quality Food And Dining Facilities
Rooms & Comfort
Category scores
Location
