Why ARK SUITE HOTEL 4*?
Location
The hotel is conveniently located near the airport, approximately 4 km away. This proximity makes it a potential option for travelers with layovers or early flights. However, the surrounding area is noted to be quite dirty and not very appealing.
Common criticisms
Cleanliness
Guests consistently reported that the hotel was extremely dirty, with filth and mold present throughout the premises. The rooms and bathrooms were particularly criticized for their poor state, with one guest noting, 'The room itself was filthy. The bathroom was so bad that we couldn’t even use it properly.'
Service
The service at the hotel was described as unprofessional and lacking in basic hospitality. Guests mentioned issues such as being charged unexpectedly for services and a lack of responsiveness from the staff. One guest recounted, 'The receptionist was extremely insensitive and insisted we pay an extra ₹600 for a so-called “luxury tax.”'
Facilities
The facilities were found to be inadequate and not as advertised. Guests reported broken amenities such as door handles and non-functional TVs. One guest mentioned, 'Stains everywhere and TV didn’t work. Door handles were broken.'
What Guests Loved
Convenient location Near airport
Common criticisms
Cleanliness Service Facilities
Rooms & Comfort
Category scores
Location
