Why ARES CITY HOTEL 3*?
Location
The hotel is located in Kemer, which is a popular destination for tourists. Guests appreciated the proximity to the beach, allowing for easy access to seaside activities. The surrounding area offers a variety of local attractions and dining options. Despite the hotel's shortcomings, the location was a redeeming feature for some visitors.
Pool
The pool was one of the few highlights of the hotel, described as clean and refreshing. Guests found it to be a pleasant place to relax, especially given the lack of other entertainment options. "The pool was the only decent thing there," one guest noted, appreciating its cleanliness amidst other issues.
Common criticisms
Cleanliness
Many guests reported severe cleanliness issues throughout the hotel. Rooms were often found unclean upon arrival, with some guests encountering unflushed toilets and dirty showers. One guest mentioned, "The room hasn't been cleaned on my arrival... there was the lovely present of somebody's skid marks on the toilet bowl."
Staff
The staff received numerous complaints for being inattentive and unhelpful. Guests noted that requests for basic amenities like towels were ignored or met with dismissive responses. One review highlighted, "The young lad who checked us in was lounging in a comfy chair in the reception area still with his headphones on."
Food And Beverage
The food quality was consistently criticized, with guests describing it as basic and repetitive. The all-inclusive package was misleading, offering limited options and often running out of items. "The food was horrendous! Boiled chicken carcass every day," a guest lamented, highlighting the lack of variety and quality.
What Guests Loved
Great location Close to beach Nice pool
Common criticisms
Cleanliness Staff Food And Beverage
Rooms & Comfort
Category scores
Location
