Why ALEXIUS BEACH HOTEL 4*?
Location
The hotel is situated in Goynuk, which is a convenient location for exploring the surrounding area. Guests appreciated the proximity to local attractions and the ease of access to nearby amenities. The setting offers a nice balance between being close to nature and having urban conveniences. This makes it a suitable base for those looking to explore the region.
Common criticisms
Staff
Many guests found the staff to be inattentive and unprofessional. There were reports of staff members smoking and drinking energy drinks while on duty, which left a negative impression. Additionally, the staff seemed overwhelmed and unable to provide timely service, such as the delayed Wi-Fi access. "The staff seemed stressed and inattentive (we even saw them smoking a rolled cigarette and drinking Red Bull while guests waited)." (The staff seemed stressed and inattentive (we even saw them smoking a rolled cigarette and drinking Red Bull while guests waited).)
Cleanliness
Cleanliness was a significant issue for many guests, with reports of dirty plates and poorly maintained facilities. The pool was not cleaned properly, and the dining area lacked air conditioning, making it uncomfortable. Guests also noted that the rooms, while clean, were outdated. "The food was the same every day, the plates were not clean, and there was only one type of fruit – watermelon." (The food was the same every day, the plates were not clean, and there was only one type of fruit – watermelon.)
Facilities
The facilities at the hotel did not meet guests' expectations. The Wi-Fi service was delayed, and the dining area was uncomfortable due to the lack of air conditioning. Additionally, the pool was not properly maintained, which detracted from the overall experience. Guests felt that the facilities were not up to the standard expected of a four-star hotel.
What Guests Loved
Convenient location Proximity to attractions
Common criticisms
Staff Cleanliness Facilities
Rooms & Comfort
Category scores
Location
