Why ALEXIA RESORT & SPA ADULT ONLY (16+) 5*?
Location
The hotel is situated in a convenient location in Manavgat, offering easy access to local attractions and amenities. Guests appreciated the proximity to the beach and local shops. The surrounding area is vibrant, with plenty of dining options and cultural sites to explore.
Facilities
Guests enjoyed the wide range of facilities available at the hotel, including the spa and fitness center. The pool area was a highlight for many, providing a relaxing environment to unwind. The availability of free WiFi and airport transportation added to the convenience of their stay.
Cleanliness
The hotel maintains a high standard of cleanliness throughout its premises. Guests noted that the rooms and common areas were well-kept and tidy. The housekeeping staff were attentive and ensured that the rooms were cleaned regularly.
Common criticisms
Room Comfort
Several guests were disappointed with the room comfort, noting that the rooms were smaller than expected. One guest mentioned, "The room was so small that even walking around the bed felt cramped." ("The room was so small that even walking around the bed felt cramped.") The noise from the main road was also a common complaint, affecting the overall comfort of the stay.
Staff Service
Some guests felt that the staff service did not meet the expectations of a 5-star resort. When issues were raised, such as room changes, the response was often unsatisfactory. One guest expressed frustration, saying, "When I asked the reception to change my room, they simply said, 'All our rooms are the same.'" ("When I asked the reception to change my room, they simply said, 'All our rooms are the same.'")
What Guests Loved
Convenient location Proximity to beach Wide range of facilities Spa and fitness center Relaxing pool area High cleanliness standard Attentive housekeeping
Common criticisms
Room Comfort Staff Service
Rooms & Comfort
Category scores
Location
