Why ALERIA BELPORT BEACH HOTEL 4*?
Location
Guests appreciated the hotel's beachfront location, which offers picturesque views and easy access to the sea. The beach is equipped with sunbeds and shades, making it a convenient spot for relaxation. Many guests enjoyed the proximity to the beach, noting it as a highlight of their stay.
Staff
The staff at the hotel were frequently praised for their helpfulness and professionalism. Guests noted that the staff were understanding and provided excellent service, especially during wellness experiences like the sauna and massage. The entertainment team was also highlighted for their engaging shows and activities.
Food
The food at the hotel was generally well-received, with guests noting the variety and freshness of the offerings. Many appreciated the constant changes in the menu, which catered to different tastes and prevented monotony. Grilled items were a particular favorite among guests.
Common criticisms
Cleanliness
Cleanliness was a significant issue for many guests, with reports of dirty rooms and inadequate cleaning services. One guest mentioned finding hair and bugs in their room, even after requesting a change. This was a recurring problem that detracted from the overall experience.
Internet
The hotel's internet service was widely criticized for being unreliable and slow. Guests found the Wi-Fi to be almost unusable, which was a major inconvenience during their stay. Many advised against purchasing the hotel's Wi-Fi service due to its poor quality.
Room Quality
Some guests found the rooms to be small and not well-maintained. Although functional, the rooms were described as basic and sometimes untidy. The bathrooms were noted to be low-tech and not up to the standards expected by some guests.
What Guests Loved
Beachfront location Picturesque views Helpful staff Professional service Variety of food Fresh offerings
Common criticisms
Cleanliness Internet Room Quality
Rooms & Comfort
Category scores
Location
