Why AKDORA ELITE HOTEL & SPA 4*?
Location
Guests appreciated the hotel's proximity to Side Beach, which is just about 300 yards away. The beach offers around 40 loungers that are free for hotel guests, making it a convenient spot for relaxation. The surrounding area is also noted for its scenic beauty and accessibility.
Staff
Some guests found the staff at the pool bar and lounge bar to be friendly and accommodating. Despite language barriers, the barman at the pool bar was particularly noted for his friendliness. However, experiences with staff varied greatly among guests.
Common criticisms
Room Quality
Several guests reported significant issues with the room quality, including gaps in the door frame, non-functional TVs, and bare wires. One guest described their initial room as 'not fit for humans' due to these issues. The room conditions led to dissatisfaction and requests for room changes.
Food Quality
The food quality was a major concern, with reports of repetitive and lukewarm meals. Guests noted that fresh food was sometimes placed on top of old, cold food, leading to health issues. One guest mentioned they spent most of their holiday eating watermelon due to the poor food options.
Customer Service
Customer service experiences were mixed, with some staff being friendly while others were described as rude. One manager was particularly noted for his aggressive demeanor when asked for drinks. This inconsistency in service quality affected the overall guest experience.
What Guests Loved
Proximity to Side Beach Free loungers for guests Friendly pool bar staff
Common criticisms
Room Quality Food Quality Customer Service
Rooms & Comfort
Category scores
Location
