Why SUUM BODRUM HOTEL & BEACH Special Cat.?
Staff
Guests appreciated the friendliness and effort of the hotel staff, particularly the entertainment team. They were noted for their attempts to engage guests and create a lively atmosphere. One guest mentioned, "Hotel staff are very nice, especially the entertainment crew." (Hotel staff are very nice, especially the entertainment crew.)
Location
The hotel's location is convenient for beach access and offers beautiful views from the restaurant. Although it's a bit challenging to navigate without a car, the proximity to the beach and small shops within the hotel were appreciated by guests.
Food
The food at the hotel was generally well-received, with some guests finding it surprisingly good. The views from the restaurant added to the dining experience, making it a pleasant aspect of their stay.
Common criticisms
Cleanliness
Cleanliness was a significant issue for many guests, with reports of dirty rooms and unpleasant odors. One guest noted, "The room itself was dirty, awful smell from the bathroom." (The room itself was dirty, awful smell from the bathroom.)
Facilities
Guests were disappointed with the quality of the facilities, such as the unstable balcony and the limited drink selection. The additional charge for WiFi and the use of plastic cups for drinks were also points of criticism.
Comfort
The comfort level of the rooms did not meet expectations, with issues like non-locking doors and a lack of upgrades available. The standard rooms were particularly disappointing for those who spent more time indoors.
What Guests Loved
Friendly staff Engaging entertainment Convenient beach access Beautiful views Good food quality
Common criticisms
Cleanliness Facilities Comfort
Rooms & Comfort
Category scores
Location
