Why SIDE MOON PALACE HOTEL 5*?
Entertainment
Guests were particularly impressed with the hotel's entertainment team. They organized a variety of engaging activities, including dance shows, karaoke nights, and bingo. One guest mentioned, "The entertainment crew was amazing; they organized the best karaoke night I had ever seen." ("The entertainment crew was amazing; they organized the best karaoke night I had ever seen.")
Cleanliness
The hotel is praised for its cleanliness, with guests noting that the facilities are well-maintained. One guest highlighted the attentiveness of the staff in keeping the dining areas clean. The rooms are described as new and spotless, contributing to a comfortable stay.
Dining
The Turkish a la carte restaurant received high marks for its excellent food. Guests enjoyed the meze and the main courses, which included beef, yoghurt, and crispy potato sticks. The dining experience was enhanced by attentive service and a pleasant atmosphere.
Common criticisms
Room Issues
Some guests experienced issues with their rooms upon arrival, such as receiving the wrong room or problems with the jacuzzi. However, these issues were generally resolved quickly by the staff. One guest noted, "Arrived at 10:30 pm to the wrong room, no pool view, but this was rectified by 10 am the next morning." ("Arrived at 10:30 pm to the wrong room, no pool view, but this was rectified by 10 am the next morning.")
Bar Service
There were occasional long queues at the bar, which some guests found frustrating. It was suggested that more staff could be allocated to serving drinks rather than running them. Despite this, the staff were generally seen as hardworking and attentive.
What Guests Loved
Excellent entertainment team Well-maintained facilities High-quality dining Friendly atmosphere
Common criticisms
Room Issues Bar Service
Rooms & Comfort
Category scores
Location
