About
Experience comfort at Royal Alhambra Palace, your Colakli retreat. Enjoy rooms with flat-screen TVs, fridges, and air conditioning. Stay connected with free Wi-Fi. The hotel offers a concierge, room service, a pool, and free breakfast. Free parking is available. Nearby, try Cihan Restaurant and Bar for Mediterranean cuisine. Discover the best of Colakli with a relaxing stay.
Why ROYAL ALHAMBRA PALACE 5*?
Location
Guests appreciated the hotel's location in Colakli, which offers easy access to local attractions and the beach. The setting is ideal for those looking to explore the area or enjoy a relaxing seaside holiday. Many guests found the proximity to the Mediterranean restaurant Cihan Restaurant and Bar convenient. Overall, the location is considered one of the hotel's strong points.
Facilities
The hotel boasts a wide range of facilities that cater to various guest needs. Visitors enjoyed the multiple pools, including both indoor and outdoor options, as well as the beachfront access. The spa and fitness center were also highlighted as excellent amenities. Families appreciated the kids' activities and entertainment options available on-site.
Common criticisms
Cleanliness
Several guests reported issues with the cleanliness of their rooms, noting that housekeeping did not meet their expectations. Complaints included dirty bathrooms and unmade beds, which detracted from the overall experience. One guest mentioned, 'Cleaning was awful. The bathroom was dirty, toilet paper was not replenished.' (Cleaning was awful. The bathroom was dirty, toilet paper was not replenished.)
Service
Service at the hotel was a major point of contention for many guests. Reports of unhelpful reception staff and delayed responses to issues were common. One guest expressed frustration, stating, 'We repeatedly went to reception for help, but were constantly told to “come back later.”' (We repeatedly went to reception for help, but were constantly told to “come back later.”)
Security
Concerns about security were raised by some guests who experienced theft during their stay. Missing personal items from rooms and balconies were reported, causing distress and dissatisfaction. A guest recounted, 'The bottom part of my new swimsuit disappeared from the balcony.' (The bottom part of my new swimsuit disappeared from the balcony.)
What Guests Loved
Prime location Beach access Multiple pools Wide range of facilities
Common criticisms
Cleanliness Service Security
Rooms & Comfort
Category scores
Location
