About
Our beachfront hotel is set in a 33,000 m² botanical garden, ideal for families with children. Enjoy games, a kids' club, and activities. Quattro Family Club Dem Hotel is a unique paradise in the region, offering 268 rooms and 1,200 beds. Choose from standard and family bungalows and villas. Dine at 2 A’la carte restaurants, 2 snack bars, and a main restaurant. Relax at 3 bars, 2 pools, a lagoon pool, Aqua Tower kids' pool, and a pool with 4 slides.
Why QUATTRO FAMILY CLUB DEM HOTEL 5*?
Location
Guests appreciated the hotel's prime location near a beautiful, clean beach. It is conveniently situated within walking distance of shops and a short taxi ride from Alanya. The proximity to local attractions makes it an ideal base for exploring the area.
Facilities
The hotel offers a wide range of facilities, including multiple pools, a water park, and a kids' club. Guests enjoyed the variety of entertainment options available, especially the daytime activities around the main pool. The spacious rooms with large terraces were also a highlight.
Dining
The dining experience was generally positive, with guests enjoying the variety of food available. The Italian ala carte dinner was particularly praised for its delicious offerings and excellent service. "Italia Ala carta dinner was very delicious. The service was really good, it was a magical evening for us," one guest noted.
Common criticisms
Cleanliness
Several guests reported issues with cleanliness, such as ant infestations and inadequate housekeeping. One guest mentioned, "Our room had an ant infestation coming through a plug socket (not food-related). This was reported but never resolved." Bedding was not changed regularly, and some areas were not cleaned during their stay.
Service
Service was inconsistent, with some guests feeling that staff were more attentive to those who tipped. One guest expressed frustration, "if you’re queuing for a drink and finally it's your turn they might ignore you and go talk to someone who tipped them before." This led to dissatisfaction among guests who did not tip.
Room Quality
Rooms were described as dated and in need of maintenance. Issues such as broken fittings and weak shower pressure were common complaints. A guest reported, "Our child suffered an electric shock from a faulty light fitting," highlighting safety concerns.
What Guests Loved
Prime location Beautiful beach Wide range of facilities Multiple pools Variety of entertainment Italian ala carte praised Excellent service
Common criticisms
Cleanliness Service Room Quality
Rooms & Comfort
Category scores
Location
