About
Ozkaymak Falez Hotel is a top choice for Antalya visitors, offering value, comfort, and convenience. Enjoy amenities like free internet, a pool, and breakfast. Free parking is available for those driving. Explore nearby attractions like the Panoramic Elevator and Kaleici. Satisfy your hunger at local favorites like Castle Cafe & Bistro. With Ataturk Park and Cam Piramit within walking distance, your stay at Ozkaymak Falez Hotel will be memorable.
Why OZKAYMAK FALEZ HOTEL 5*?
Location
The hotel's location is convenient for exploring Antalya, with several attractions within walking distance. Guests appreciated being close to places like Ataturk Park and Kaleici. The proximity to local cafes and restaurants was also a plus for many visitors.
Staff
Guests found the staff to be generally kind and friendly, despite some language barriers. The staff's willingness to assist was noted, although communication could be challenging at times. Overall, the staff's demeanor was appreciated by those who stayed.
Common criticisms
Cleanliness
Many guests reported that the hotel was not clean, with dirty restrooms and uncleaned pools being common complaints. The rooms were described as having stained and uncomfortable beds, contributing to an overall feeling of neglect. One guest noted, 'Very filthy restrooms, very dirty shower and bathtub.'
Facilities
The facilities were often described as outdated and in poor condition. Guests mentioned that the lifts were frequently out of order and the pool area appeared abandoned. The lack of maintenance was evident, with one guest stating, 'The dilapidated structure in the middle of the pool gives the hotel an abandoned look.'
Service
Service at the hotel did not meet the expectations of a 5-star rating. Requests were often only fulfilled after multiple reminders, and there were reports of rude and unhelpful management. A guest shared, 'The receptionist herself admitted she wouldn’t stay there because of how bad the hotel is.'
What Guests Loved
Convenient location Close to attractions Friendly staff Helpful staff
Common criticisms
Cleanliness Facilities Service
Rooms & Comfort
Category scores
Location
