Why MY ELLA BODRUM RESORT & SPA 5*?
Staff
Guests frequently praised the staff for their friendliness and attentiveness. Many noted that the staff went out of their way to ensure a pleasant stay, often engaging with guests and making them feel welcome. One guest mentioned, "The staff at the hotel are some of the best I have ever experienced." ("The staff at the hotel are some of the best I have ever experienced.")
Location
The resort's location was appreciated for its proximity to local attractions and the beach. Guests enjoyed walking along the seafront to nearby restaurants and shops. One guest highlighted, "We walked into the town along the seafront from the hotel, loads of bars and shops and a large supermarket where everything is very cheap." ("We walked into the town along the seafront from the hotel, loads of bars and shops and a large supermarket where everything is very cheap.")
Swim-up Rooms
The swim-up rooms were a highlight for many guests, offering direct pool access and a unique experience. Guests recommended booking these rooms for a more enjoyable stay. One guest mentioned, "My partner and I are staying in one of the swim up pool rooms which has made all the difference!" ("My partner and I are staying in one of the swim up pool rooms which has made all the difference!")
Common criticisms
Cleanliness
Several guests reported issues with cleanliness, particularly in the swim-up rooms. Problems included mould in bathrooms and dirty floors, which detracted from the overall experience. One guest noted, "The bathroom was covered in mould—on the walls, around the sink, and on the shower hose." ("The bathroom was covered in mould—on the walls, around the sink, and on the shower hose.")
Food Quality
The food quality was a common point of criticism, with guests describing it as repetitive and not always hot. Some guests chose to eat at nearby restaurants for a better dining experience. One guest stated, "The food was repetitive and never particularly hot." ("The food was repetitive and never particularly hot.")
Room Maintenance
Guests experienced issues with room maintenance, such as broken air conditioning and uncleaned rooms. These problems were often resolved after being reported, but they affected the overall satisfaction. One guest mentioned, "The air con broke three times, this was repaired when we reported it but probably needs an upgrade." ("The air con broke three times, this was repaired when we reported it but probably needs an upgrade.")
What Guests Loved
Friendly staff Great location Swim-up rooms
Common criticisms
Cleanliness Food Quality Room Maintenance
Rooms & Comfort
Category scores
Location
