About
Located in Marmaris, Icmeler is a renowned resort, akin to paradise. Established in 1967 as Turkey's first resort hotel, Marti Resort offers an unforgettable stay with its healing waters and serene environment. Reflecting traditional Mugla village elements, it blends local culture with modern design. The harmony of stone and wood complements the sea and pine trees. Renovated in 2013, the hotel combines Mugla traditions with contemporary, high-quality design.
Why MARTI RESORT 5*?
Location
Guests consistently praise the hotel's beautiful location, nestled in the heart of Icmeler with stunning views of the sea and mountains. The beachfront access and spacious grounds add to the appeal, making it a perfect spot for relaxation. One guest mentioned, "Beautiful location, atmosphere friendly, room adequate, value for money, very clean and tidy." The serene environment is ideal for those looking to unwind.
Staff
The staff at Marti Resort receive high marks for their friendliness and dedication to guest satisfaction. Many guests feel like part of a family due to the warm interactions with the staff. A guest noted, "Words can’t describe enough how amazing this hotel is, and it’s amazing because of the fantastic staff that work there." The entertainment team and restaurant staff are particularly highlighted for their exceptional service.
Entertainment
The entertainment options at the resort are a hit with guests, providing a lively and engaging atmosphere. The animation team is praised for their excellent performances and ability to involve guests in activities. One guest shared, "The animation team has put on excellent performances and shows." This makes the resort a great choice for those who enjoy vibrant and interactive holiday experiences.
Common criticisms
Room Quality
Some guests have expressed dissatisfaction with the condition of the rooms, describing them as dated and not well-maintained. Issues such as mold in the shower and inadequate cleaning services were noted. A guest complained, "Our room was very dated, dark and black mould in the shower." These concerns suggest that room renovations could enhance the guest experience.
Food Quality
The food quality at the resort has received mixed reviews, with some guests finding it disappointing. Complaints include food being served lukewarm and limited variety, especially in the main restaurant. One guest mentioned, "The food was hit and miss and on the whole was very disappointing." Improvements in the dining options could significantly enhance the overall guest satisfaction.
Service
Service inconsistencies have been a point of criticism, with some guests feeling neglected. Reports of poor service in certain areas, such as housekeeping and restaurant service, have been noted. A guest remarked, "As for service what is that, we never once had any service of any kind from staff except Bell boy." Addressing these issues could improve the overall guest experience.
What Guests Loved
Beautiful location Friendly staff Beachfront access Lively entertainment
Common criticisms
Room Quality Food Quality Service
Rooms & Comfort
Category scores
Location
