Why LIBERTY GOLF & RESORT KUSADASI 5*?
Staff
Guests consistently praised the staff for their friendliness and helpfulness. Many mentioned specific staff members who went above and beyond, such as Emelie and Hakan, who were noted for their exceptional service. The guest service team was also commended for arranging special surprises and resolving issues promptly.
Facilities
The hotel offers a wide range of facilities that guests appreciated, including multiple pools, a spa, and various dining options. The kids' activities and entertainment were particularly popular, making it a great choice for families. The availability of sunbeds and the cleanliness of the rooms were also highlighted.
Value For Money
Many guests felt that the hotel provided good value for money, considering the quality of the amenities and services offered. The overall experience was described as enjoyable and worth the cost, with several guests expressing their intention to return.
Common criticisms
Service
While the staff were generally praised, some guests noted that the service in the bars and main restaurant could be improved. There were reports of understaffing, leading to long waits for drinks and service. One guest mentioned that the rooftop restaurant had poor service and limited menu options, although they were not charged for their meal.
Food Quality
The quality of the food received mixed reviews, with some guests finding it satisfactory while others expected more. The buffet was noted for its lack of drink service and the food could have been hotter. However, the specialty restaurants like the Turkish and Mexican a la cartes received positive feedback for their food and service.
What Guests Loved
Friendly staff Helpful staff Wide range of facilities Multiple pools Good value for money Kids' activities Spa Various dining options
Common criticisms
Service Food Quality
Rooms & Comfort
Category scores
Location
