About
Located in Okurcalar, this hotel offers stunning bay views and is 30 km from Side and 35 km from Alanya. Transfers take 90 minutes from Antalya Airport and 60 minutes from Gazipasa Airport. Laguna Beach Alya features 256 rooms, including standard, family, and accessible options. Enjoy dining at the main restaurant, two à la carte restaurants, and a fast food spot. Amenities include pools, water slides, bars, shops, a disco, fitness room, spa, and more.
Why LAGUNA BEACH ALYA RESORT & SPA HOTEL 5*?
Location
Guests appreciated the hotel's proximity to the beach, with easy access provided by the hotel's own Land Rover service. The location offers a magnificent bay view and is conveniently situated near popular destinations like Side and Alanya. Many guests found the setting ideal for a relaxing beach holiday.
Cleanliness
The hotel is praised for its cleanliness, with rooms described as large and extremely clean. Daily housekeeping ensures that rooms are well-maintained, contributing to a pleasant stay. Guests frequently mention the spotless condition of both the rooms and common areas.
Food
The food at the hotel receives mixed reviews, with some guests enjoying the variety and taste, especially during events like Oktoberfest. However, others found the selection limited if they preferred certain types of meat. Overall, the dining experience is generally positive, with special praise for the chefs and cooking staff.
Common criticisms
Staff
While many guests found the staff friendly and helpful, there were significant complaints about the animation team being uninterested and not engaging with guests. Additionally, there were serious reports of discriminatory behavior by some staff members, which greatly affected the experience of certain guests.
Entertainment
The entertainment options were not up to the expectations of some guests, with activities starting late in the evening. The animation team was criticized for not being engaging, which detracted from the overall holiday experience. Some guests felt that the entertainment could be more varied and inclusive.
Language Barrier
Several guests noted that the staff spoke very little English, which sometimes made communication difficult. This language barrier occasionally led to misunderstandings and a less personalized service experience. However, the multilingual staff did their best to accommodate guests from various backgrounds.
What Guests Loved
Proximity to beach Magnificent bay view Clean and large rooms Daily housekeeping
Common criticisms
Staff Entertainment Language Barrier
Rooms & Comfort
Category scores
Location
