About
TUI BLUE Side Family Resort offers family moments with spacious rooms, family-friendly dining, and adult facilities like BabyLounge and Thea’s Coffee Shop. Enjoy BabyClub, kids’ clubs, and The Hangout for teens. Engage in various sports, games, and Les Mills classes. Evenings feature games and shows for all ages.
Why KAYA SIDE 5*?
Beach
Guests loved the relaxing atmosphere by the beach, with warm sea and beautiful garden areas. The beachfront location provided a perfect setting for unwinding and enjoying the sun.
Food
The food at the hotel was highly praised for its freshness, flavor, and variety. Guests appreciated the delicious local dishes and the excellent service provided by the restaurant staff. "The food was truly excellent – fresh, full of flavor, and with a great variety every day."
Staff
The staff were noted for their friendliness and willingness to help, especially in the restaurant and lobby bar. Their polite and attentive service contributed to a pleasant stay.
Common criticisms
Room Quality
Some guests found the rooms to be smaller than expected, with outdated furniture that did not reflect a recent renovation. "The hotel doesn’t really look like it was renovated in 2019 – both the rooms and the outdoor furniture seem a bit worn out."
Language Barriers
Communication issues were noted due to limited English proficiency among the staff, even at the reception. This sometimes made interactions challenging for guests.
Food Options
There were significant issues with the advertised gluten-free options, which were not properly catered to, causing health concerns for guests with allergies. "Yet when we asked the head chef about gluten-free meals, he had no idea what gluten even was."
What Guests Loved
Relaxing beach atmosphere Warm sea Beautiful gardens Fresh and flavorful food Variety of local dishes Friendly staff Attentive service
Common criticisms
Room Quality Language Barriers Food Options
Rooms & Comfort
Category scores
Location
