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From: Riga
After: 25 Jul 2026
For: 7 nights
Travellers: 2 Adults
KAYA BELEK 5*

KAYA BELEK 5*

Overall, Kaya Belek is highly regarded for its excellent staff and wide range of facilities, making it a great choice for families and leisure travelers. The hotel's cleanliness and variety of amenities, including pools and beachfront access, are frequently highlighted by guests. However, there are areas for improvement, particularly in food safety and management responsiveness. Despite these issues, the hotel remains a popular destination for those seeking a relaxing and enjoyable vacation experience.

Tripadvisor
4.7 Excellent (6928 reviews)
KAYA BELEK 5*

KAYA BELEK 5*

Overall, Kaya Belek is highly regarded for its excellent staff and wide range of facilities, making it a great choice for families and leisure travelers. The hotel's cleanliness and variety of amenities, including pools and beachfront access, are frequently highlighted by guests. However, there are areas for improvement, particularly in food safety and management responsiveness. Despite these issues, the hotel remains a popular destination for those seeking a relaxing and enjoyable vacation experience.

Tripadvisor
4.7 Excellent (6928 reviews)

At a glance

  • Rating: 4.7 Excellent
  • Quiet, Great View

About

Nestled in Belek's heart, Hotel Kaya Belek is a serene retreat ideal for families. Renovated in 2006, it combines elegance and comfort, maintaining high hospitality standards. Recognized with the 'Green Star' for its eco-friendly practices by the Ministry of Culture and Tourism.

KAYA BELEK 5*

Why KAYA BELEK 5*?

Staff

Guests consistently praised the professionalism and kindness of the staff, particularly mentioning the guest relations team. One guest highlighted the helpfulness of Derya, Shapagat, and Sumbul, who were always ready to assist with any questions. The staff's dedication to service left a lasting impression on many visitors.

Facilities

The hotel offers a wide range of facilities that cater to both relaxation and entertainment. Guests enjoyed the variety of pools, including heated and indoor options, as well as the beachfront access. The availability of family-friendly activities and a kids' club was also appreciated by those traveling with children.

Cleanliness

Cleanliness was a strong point for the hotel, with many guests noting the well-maintained rooms and common areas. The housekeeping staff received compliments for their attention to detail, ensuring a pleasant stay for all visitors.

Common criticisms

Food

Some guests reported issues with the food quality, with one guest experiencing severe food poisoning during their stay. This incident highlighted a need for improvement in food safety standards. The lack of responsiveness from the hotel management regarding this issue was also a concern.

Customer Service

While the staff were generally praised, there were instances where the management's response to guest issues was lacking. One guest noted that when they sought assistance from the reception regarding a serious health issue, the response was inadequate. This suggests a need for better training in handling guest complaints.

What Guests Loved

  • Professional staff
  • Wide range of facilities
  • Variety of pools
  • Beachfront access
  • Well-maintained rooms
  • Attention to detail

Common criticisms

  • Food
  • Customer Service

Rooms & Comfort

KAYA BELEK 5*
KAYA BELEK 5*

Category scores

Sleep Quality4.4
Location4.3
Rooms4.3
Service4.6
Value4.5
Cleanliness4.6

Location

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