Why IMPERIAL TURKIZ RESORT HOTEL 5*?
Location
The hotel is located in Kemer, offering easy access to local attractions and amenities. Guests appreciated the proximity to the beach, although it is rocky and requires crossing a road. The surrounding area provides a variety of dining and shopping options, making it convenient for visitors.
Facilities
Guests enjoyed the wide range of facilities available at the hotel, including multiple pools, a fitness center, and a spa. The availability of free WiFi and parking was also appreciated. The hotel offers a variety of dining options, including a rooftop bar and a poolside bar.
Comfort
Rooms are generally comfortable and well-equipped, featuring amenities like air conditioning and minibars. The hotel provides a relaxing environment with its private beaches and adult pool. Many guests found the rooms to be spacious and clean, contributing to a pleasant stay.
Common criticisms
Security
Some guests reported serious security concerns, including theft from rooms. One guest mentioned, "DO NOT STAY HERE!!! Partners ring was stolen from the room." (DO NOT STAY HERE!!! Partners ring was stolen from the room.) The hotel staff's response to such incidents was criticized as inadequate and evasive.
Maintenance
There were complaints about the maintenance of the hotel, such as unpleasant odors in rooms and closed facilities. One guest noted that the indoor pool and spa were closed during their stay, which was disappointing. Additionally, the beach was described as rocky and not easily accessible.
Emergency Response
Guests expressed dissatisfaction with the hotel's emergency response, particularly during a fire incident. One morning, guests were evacuated due to a fire caused by generators, which led to smoke and the arrival of fire engines. This incident highlighted concerns about safety and communication.
What Guests Loved
Convenient location Multiple pools Fitness center Spa facilities Free WiFi Private beaches Comfortable rooms Adult pool
Common criticisms
Security Maintenance Emergency Response
Rooms & Comfort
Category scores
Location
